Team values

We believe in the following values, both for ourselves individually and for our organization.

Quality
We believe quality is paramount, but we are not perfectionists.

We inherently believe that providing high quality products and services of which we are proud ensures long-term value for our customers, which in turn is the key to enduring commercial success. Our approach to quality extends to products, services, support – every interaction with our company. What we do and make is genuine, and has been crafted to be great, not superficial.

Yet we are not perfectionists. That is, we don’t let the pursuit of perfect code, content and other materials stop us from bringing products to market. We prefer to learn and refine what we do over time in response to feedback. We are keenly aware of diminishing returns for our efforts and evaluate when we could offer more value elsewhere.
Purpose before profit
We believe great education is more important than profit, but know that commercial success is the engine that will advance our mission.

When forced to choose, we’ll choose to make what we do better; we’ll choose higher quality, even if that means short-term commercial sacrifice. We ultimately believe that doing the right thing, even though it may be harder and even painful in the short term, will create long-term value and enduring success for customers, shareholders and the community.

Our intention is to live within our means, but to continuously work to increase that means to have greater impact on more students. That means commercial success and viability is vital to continuing our mission, but we will be measured first by our impact on education and scientific literacy, and second on raw monetary profit.
Outstanding people
We believe that a great workplace is outstanding colleagues, but value the team over the player.

We aspire to build a team of exceptional individuals that are a genuine delight to work with every day. We firmly believe working with outstanding people is (aside from purpose) what makes getting up and going to work delightful on an ongoing basis.

To achieve our mission, we believe we must function as a high performance sports team, the best of which put individual ego aside, are together better than the sum of their parts, and expect excellence from every member.
Behaviours of effective “Stilists”
A little while ago, some of us went through an exercise in thinking about what behaviours and qualities we believe make people truly outstanding contributors to Stile’s team. No one person at Stile is all of these things – they are aspirational as we’re constantly coaching, learning and growing. They’re in no particular order.
  • You’re committed to making sure anyone that interacts with Stile has a surprisingly delightful experience.
  • You have a bias towards action. You make well-reasoned decisions quickly, and get things done.
  • You do whatever it takes to get the job done, without compromising integrity.
  • You accomplish amazing amounts of important work. You make time to reflect on your priorities, and those of the business, to decide what is truly important now.
  • You’re a fast and eager learner.
  • You make time to reflect on your own skills and behaviours and actively look for ways to improve on what you are doing.
  • You are open to hearing and eager to respond to critical evaluation of your performance.
  • You seek to understand what should be done well now, and what can be improved later. You have a strong understanding of what you are, and aren’t, trying to achieve.
  • You take initiative to ensure we’re delivering on our mission. You don’t wait to be asked to do something, and you identify opportunities to delight.
  • You’ve got a positive attitude. You seek to avoid complaining and prefer to present solutions rather than problems.
  • You are broadly knowledgeable about technology, pedagogy, science and the world around us. You seek to deeply understand schools, teachers, students, our competitors and the education sector at large. You seek to understand how what we do fits into that picture.
  • You believe diversity of opinion and ideas ultimately helps us achieve better outcomes. You respectfully listen to and reflect on the points of view of others, but are also respectfully willing to present your view, even if controversial. You’re prepared to challenge standing assumptions and suggest better approaches.
  • You're humble, honest and put the needs of others above your own more often than not. You're not afraid to ask for help when you need it.
  • When you err, you admit your mistake fully and quickly.
  • You generate useful novel ideas, and you’re always considering how we could deliver meaningfully better education.
  • You are transparent and honest by default. You prefer to share ideas and information with the wider team.
  • You always assume positive intent, and clarify, rather than assuming the worst and staying silent.
  • You understand and respect all perspectives on situations and decisions that you are involved with. You often achieve change by winning the hearts and minds of everyone involved and turning them into allies.
  • Your work is of excellent quality, and always embodies wise trade-offs.
  • Never trying to do the bare minimum, you always seek to exceed expectations, to deliver work that is better than what was asked for.
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